SUMMER CAMP FAQs

REGISTRATION AND ACCOUNTING

How do I set up an account?

If you are new to Camp Happy Hall, you must first register for camp. Once you have registered, you will receive an email with a link to create a Parent Portal account.

 

What if I have an account with Happy Hall Preschool or Club Happy Hall?

Once you have registered for camp, you will have access to your Camp account through your existing account.

 

How and when do I pay for camp?*

You must set up Tuition Auto Pay (TAP) in the Parent Portal. This can be done using your bank account (no fee) or credit card (2% service charge). Camp Happy Hall will automatically process payments on the following dates:

  • Weeks 1-4 May 15

  • Weeks 5-7 June 15

  • Weeks 8-10 July 15

*Teen Leaders may only register once they have been accepted into the program. Payment for the Teen Leader Program is made at the time of registration.

 

Do I need to set up TAP if I already have TAP set up for one of your other programs?

Payment setup for all programs is separate. You will need to set up TAP for your camp account.

 

Do I need to enter Family and Child Info if I’ve already completed it for one of your other programs?

Child and Family Info for all programs are separate. You will need to complete all Child and Family Info in your Camp account.

 

If I want to add more weeks after the Early Bird, what is the rate?

Early Bird rates only apply to weeks registered during the Early Bird period. Weeks registered for after the Early Bird ends, will be at a higher rate.

 

How do I trade weeks?

  • To trade sessions (canceling and adding the same number of sessions), you must first register for the weeks you would like to add using the Parent Portal and then submit a Notice of Change Form for the sessions you would like to cancel. There is no charge to trade sessions.

 

How do I cancel weeks?*

  • To cancel sessions, extended care (AM & PM Camp), or lunch, and receive a full refund (less the $25 per week deposit), the Notice of Change Form must be received no later than Friday, May 1. There are no refunds for cancellations after Friday, May 1.

  • Absences cannot be made up. There are no credits or refunds for missed days.

 

What if the week of camp I want to register for is full?

You can join our waitlist HERE.

 

Whom do I contact with billing questions?

Please contact our Accounting Director, Anne Baronia at anne@happyhall.com or call the Admin Office at 650.583.7370.

 

What is your Tax Identification Number?

Our Provider Tax ID: 94-1552733

You can access Account Statements and Year-End Tax Statements in the Parent Portal.

 

ATTENDANCE

What if we can’t attend a full week of camp?

We know that schedules can be busy even during the summer months; however, we recommend that your child attend the full week, as our curriculum is designed to build on previous lessons.

 

What if my camper is going to be late (arrive after 10:00 AM) or be absent?

Absences cannot be made-up. There are no credits or refunds for missed days. If your camper is going to be late or absent, please notify Camp Happy Hall. You can email us at camp@happyhall.com or call us at 650.409.5662.

 

What if I’m going to be late picking up my camper?

If you are going to be late picking up your camper, please notify Camp Happy Hall. There is a five-minute grace period. The fee is $1 per minute starting at the end of your camper’s schedule. You can add before or after camp, at any time.

 

DROP-OFF AND PICK-UP

Where do I drop off my camper?

Camp Happy Hall is held at Meadows Elementary School at 1101 Helen Drive, Millbrae, CA 94030. Explorers (entering grades 4-7) drop-off and pick-up is located in the Explorer's Lodge (gymnasium/auditorium). Trailblazers drop-off and pick-up is located in the Trailblazer's Lodge (upper portable). Parents are permitted to park in either the upper or lower parking lot (see map).

 

MAP OF MEADOWS ELEMENTARY SCHOOL

 
 
 

How do I sign my camper in & out?

Each camper has a unique pin number. Explorers must be signed in and out by the adult dropping off or picking up. Trailblazers and Teen Leaders may sign themselves in and out. Sign In & Out Computers are located in each lodge.

 

Where does my camper put his/her belongings?

  • Lunches are to be placed in the Camp lunch box marked with your camper’s group name. Please do not place water bottles in the Camp lunch boxes.

  • Water bottles are to be placed in the water bottle crates.

  • Sunscreen should be placed in the sunscreen buckets.

  • There will be a designated area for jackets and bags.

  • PLEASE LABEL ALL ITEMS

 

PREPARING FOR CAMP

What does my camper need for camp?

Every Day*

  • Close-toed shoes, for active play

  • Water bottle

  • Sunscreen

  • Light jacket

  • Hat/Visor

  • If your camper is not signed up for the Sandwich Bar, please pack them a cold lunch or warm lunch in heat-retaining containers (we cannot heat up your camper’s lunch). Free Pizza and Salad Lunch on Fridays!

Recreational Swimming Swim (Mon-Thu Weeks 3, 6, 9, & 10)

  • Wear swimsuit (one-piece recommended)

  • Towel and change of clothes (don’t forget undergarments)

  • Camp drawstring bag or lightweight bag (to carry everything)

  • Goggles, swim shoes (Crocs, flip-flops, etc.), and body wash or shampoo are optional

Optional Swim Lessons (Monday-Friday: Weeks 1, 2, 4, 5, 7, & 8 )

  • Wear swimsuit (one-piece recommended)

  • Towel and change of clothes (don’t forget undergarments)

  • Camp drawstring bag or lightweight bag (to carry everything)

  • Goggles, swim shoes (Crocs, flip-flops, etc.), and body wash or shampoo are optional

Field Trip Days (Thursdays: Weeks 1, 2, 5, 7, & 8 )

  • Camp Happy Hall t-shirt

  • Cold lunch with disposal bags/containers, unless signed up for Sandwich Bar.

  • Camp drawstring bag (please remember that packing TOO much will become a strain on your camper as they carry their bag with them all day).

Funtastic Fridays

  • Lunch is on us – ALL campers enjoy a pizza & salad.

  • Optional: game or toy from home (no electronics, all items must be labeled)

  • Costume (pack a change of clothes if the costume is restrictive or you do not want it to get dirty)

Please do not bring...

  • Electronics (includes cameras, cell phones, and gaming devices)

  • Sharp/dangerous objects (pocket knife, etc.)

  • Anything of value

  • Trading cards (Pokémon, etc.)

 

MEALS AND SNACKS

Do I need to pack a snack for my camper?

Morning and afternoon snacks are provided to all campers. Your camper has the option to eat a packed snack if preferred.

 

Do you offer a lunch program?

Yes, you can choose to sign up for the Camp Happy Hall Sandwich Bar Monday-Thursday. This program is optional, you can choose to pack your child a lunch.

  • The sandwich bar is $24/wk for Explorers and $26/wk for Trailblazers. Participation is weekly.

  • There are no credits or refunds for missed days.

  • All meals include a sandwich, fruit or veggie, snack, and beverage.

  • ALL campers enjoy Free Pizza & Salad on Fridays.

  • You may pack a lunch on Fridays if the provided lunch does not work for your camper.

 

What if my child has food allergies?

If your camper has any food allergies, please make sure to note this on the Parent Portal, as well speak with the Camp Director. If you make changes to your camper’s allergy information after their start date, please notify the director.

FIELD TRIPS

How are the children transported to the field trip site?

Camp Happy Hall charters buses driven by professional bus drivers. Staff ride on the bus with their assigned group. We have been working with our bus company for over 10 years.

Can I join my child on the field trips?

Parents are more than welcome to join us. Parent are required to provide their own transportation and entry fees to all field trips. Parents can join their child’s field trip group; however, all campers must remain with camp staff at all times and parents will not be asked to provide supervision.

Does my child have to go on the field trip?

On field trip days, all camp staff attend the field trip. There is no alternative care for children.

What does my child need on field trip days?

See PREPARING FOR CAMP section above.

 

SWIMMING

Do I have to pay for swimming?

During our recreational swim weeks (weeks 3, 6, 9, and 10), swimming is included in the fee. We attend the swim club in the mornings (Monday – Thursday). However; if you would like your child to take swim lessons, there is a separate fee through the Millbrae Swim Club.

 

How do I register for swimming lessons?

The Swim Club offers swim lessons in two-week sessions during weeks 1-2, 4-5, 7-8. Swim lessons are 30 minutes, Monday-Friday 9:00-11:00 AM. On Thursdays, swim lessons and field trips overlap. You have two options:

  1. Take camper to swim lesson and meet Camp at the field trip site.

  2. Opt out of swim lessons for the day and attend the field trip.

Visit their website for more information www.millbraemeadowsswimclub.com.

 

Do you attend the swimming lessons with my child?

We will accompany your child to their swim lesson each day with the exception of Thursdays when we are on a field trip. The Swim Club offers swim lessons in two-week blocks during weeks 1-2, 4-5, and 7-8. Please review our swimming page for more details.

 

Does my child have to swim during recreational swim weeks?

For campers who do not want to swim, they can stay at Camp. We offer a variety of movement and sports activities for campers who want to stay dry. Campers enjoy basketball, soccer, chalk art, bubble fun, and have access to other fun sports equipment!

You and your child have the option to choose if they would like to go to the pool or stay at Camp.

Please note, campers who arrive at Camp after 8:45 AM will remain at the camp, unless transported to the pool by a parent.

 

Is it safe for my child to swim?

Camp staff and certified lifeguards supervise campers at all times. Lifeguards test each camper to determine swimming ability. Campers are issued colored wristbands designating the section(s) of the pool they are permitted to use.

 

Does my child have to take the swim test?

No. If you authorize your child to swim but do not authorize your child to take the swim test or they do not wish to take the swim test, they can still swim in the 3.5 ft section of the pool and the wading pool (wading pool, not always open).

 

Where is the Millbrae Meadow Swim Club?

The Swim Club is located at 1225 Helen Drive, Millbrae, CA (walking distance from camp).

 

Do I have to drop my child off at the Millbrae Meadows Swim Club?

If your child is signed up for AM Camp AND arrives before 8:45 AM, we will walk your child to the pool. If your child is not signed up for AM Camp or you arrive after 8:45 AM, please transport your camper directly to the Swim Club, and wait until a Camp staff member arrives at 9:00 AM. Please note, campers who arrive at Camp after 8:45 AM will remain at the camp, unless transported to the pool by a parent.

 
 
 
 
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Admin Office

Monday-Friday

9:00 AM - 6:00 PM

233 Santa Inez Avenue

San Bruno, CA 94066

camp@happyhall.com

650.409.5662

Camp Location

Monday - Friday

7:00 AM - 6:00 PM

1101 Helen Drive

Millbrae, CA 94030

camp@happyhall.com

650.409.5662

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© 2017 created by Rachel Heck